Dubai recovery contact
Contact car recovery in Dubai
Send your live location, vehicle details and destination so the recovery request can be understood before dispatch. The recovery line is available 24 hours a day.
Prepare your message
Four details help us understand the job
The first message does not need to be long. Accurate information is more useful than a general request for help.
- 01LocationSend a live pin, road direction, nearest exit, building or parking level.
- 02VehicleShare the make, model and registration type without sending private documents.
- 03ConditionExplain whether the vehicle starts, rolls, steers and brakes, plus visible damage.
- 04DestinationConfirm the workshop, home, storage location or other agreed delivery point.
Location pin + vehicle condition + destination
A clear pin and a short description reduce avoidable back-and-forth. Photos can help explain wheel position, collision damage or difficult access, but do not stand in moving traffic to take them.
Choose the closest situation
Start with the service that matches the vehicle
These pages explain the main service directions. If you are unsure, contact the team and describe the vehicle condition before selecting a service.
Roadside supportThe issue may be handled at the location before towing is considered.
Battery helpThe vehicle shows starting, power or battery-related symptoms.
Accident recoveryThe vehicle has collision damage or must be moved under authority instructions.
Flatbed towingThe vehicle condition, clearance or transport requirement may suit a flatbed.
Contact options
Use the channel that fits your request
Call the recovery line
Use the phone when the situation needs a direct conversation about location, access or vehicle movement.
Send details on WhatsApp
Share the live pin and clear vehicle photographs when they help explain wheel, body or access conditions.
Email the team
Use email for a planned transport question or information that does not require an immediate roadside response.
Find the Al Quoz base
The listed address is 3rd St, Al Quoz 4, Dubai, UAE. Confirm any visit before travelling.
3rd St, Al Quoz 4
Safety first
A recovery call is not a replacement for emergency services
If anyone is injured, the vehicle is in a live traffic lane, fuel is leaking or the location is otherwise dangerous, contact the appropriate emergency service first. Follow police, road authority and site-management instructions before arranging vehicle movement.
When it is safe, wait away from moving traffic and avoid standing between vehicles. Do not attempt to push a damaged vehicle if steering, wheels or braking may be affected.
Ready to send the request
Share the location and vehicle condition
The team can then discuss the suitable next step and destination.